About Amp Repair

This is a one man show. You get to speak with the technician directly. Over 23 years experience. Open to the public, hours by appointment only.

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If you are having an amp bias adjusted, then the amp is usually ready the next day! Most retube jobs get done in 1 to 2 days. For repair work our turn time is normally measured in weeks. Rush amplifier repair service is billed accordingly. Pricing info is available on our rate page as well as helpful sidebar information on maintenance schedules and common failure modes. There is new FREE useful information you want to know.

Also check out our FREE information page about tubes that's sure to remain the definitive work on the subject! You will be better off for it!

If we do not provide warranty service for your brand amplifier, we may accept the repair under non-warranty status. This happens quite a bit, since we do quality work.

AMP REPAIR SHOP POLICIES: These are our rules for us, but they affect you and we want you to know why they are there.

1) We will accept any Fender Amplifier for service. We love Fender.
2) We will perform amp maintenance on any brand. We want to love everyone.
3) We will retube any amp.
4) We will modify any brand amp, regardless of the year of manufacture.
5) We will repair Marshall amps only if they were made prior to 1973. The reason for this is that its not profitable. If that changes, so will our policy. We will however sell you the parts if we have them.
6) We may determine that your amp is not worth repairing. When this happens (very rarely) its usually because the service documentation is being squatted upon and can't be had at any price, OR because the cost of the repair may come close to or exceed the value of the amp. This can be caused by schematic squatters too, as amp values go down when they become impossible to service. We simply dont have the time to reverse engineer these amps. Most of the time these amps ARE however worth testing and attempting a repair without a schematic. Our minimum bench fee will be applied.
7) We will charge you to test tubes you bought elsewhere, if you're not willing to test them yourself on our "public use" tube tester.
8) We STRONGLY urge anyone who owns a Mesa Boogie (or any serious piece of gear for that matter) to get a schematic from the manufacturer. We dont have a lot of Mesa schematics. We will give you a phone number if you need it. This allows you to get good service just about anyplace you may find yourself. Our time is something we need to charge for, and this is one thing you can and should do for yourself! Mesa is very cooperative, just call Monday through Thursday.
9) We refuse to provide warranty service for several amp manufacturers. We will work on them however. Choose any or all the below reasons why:
A) The manufacturer attempts to force us to use their parts, and charges exorbitantly for them.
B) The manufacturer requires us to return parts that normally costs less than the shipping charges (otherwise refusing to reimburse us for our labor and for parts we already paid for from them, to fix their customers amp!). We find out about it long after the customer has picked up his amp, so we are given a financial beating on the entire repair.
C) The manufacturer takes unreasonable time in sending parts. This damages our reputation. We have had to wait up to several months for parts in the past.
D) The manufacturer refuses to extend dealer prices to us unless we become a RETAILER or service center for them! HA! What's that all about?! Let me tell you; the manufacturer is saying that selling an amp somehow qualifies you to fix them! Nobody does service better than a service-only shop (like mine) period.
E) The manufacturer cannot provide legible schematics.
F) The manufacturer consistently sends the wrong schematics.
G) The manufacturer is unresponsive to these issues.
H) The manufacturer supplies us with bad replacement components. Tubes do go bad sometimes just sitting in a box, but it can be grotesque when good parts are unobtainable.
10) We may ask you to procure the parts from the manufacturer. This is because of reason #9A through #9H. You may refuse if you want, but our position is that the only way this situation is ever going to change is if the manufacturers start to get flack from their customers. All you consumers have a voice that can be heard over the whimpering of little repair shops that are supposed to be keeping all this gear working for the manufacturers. If you find that you get poor treatment from your amp manufacturer, then you can do something about it (other than think your repair shop stinks). I dont think that consumers are ever treated nearly as badly as repair shops are, so this works for now.

The Guitar and Amp Technician Bootcamp provides training and certifications. We have an extremely high success rate for our Bootcampers. We teach motivation, ethics, business skills, and craftsmanship as well as guitar repairs and amp repairs. Get going! Find out about this great opportunity now..